Shipping policy

How your order travels from our unit in Palakkad to your door — times, charges, tracking and what to do if something goes wrong.

Pan-India

We ship across India

Fee shown at checkout

5–7 business days

Estimated delivery time

Varies by location

Cash on delivery

Pay when your order arrives

On eligible orders

Online payment

Pay securely at checkout

Cards, UPI & more

Delivery times

We ship across India. Our estimated delivery time is 5–7 business days. Actual delivery times can vary depending on your location.

Logged-in customers can follow every order from My Orders, or visit our public Track Order page with your order ID.

Delivery charges are calculated at checkout based on your delivery address. You will see the exact amount before you place your order.

Pay online at checkout, or, where it is offered for your order, choose cash on delivery and pay when your order reaches you.

If your parcel arrives damaged or something is missing, contact us at shapthagirirefineries@gmail.com or +91 94463 80334 and we'll put it right. See our Returns & Refunds policy for details.

Something wrong with a delivery? Tell us and we'll put it right.